The new Client Portal for DataParser users has launched! Clients can access their their Technical Support Tickets, DataParser Knowledge Base, DataParser User Guide and more!
The new Client Portal offers a seamless, user-centric experience for DataParser technical support. Designed to be the central point of engagement for DataParser clients, offering an array of features that simplify administration, enhance support, and encourage self-service.
In the ever-evolving landscape of data governance and regulatory compliance, organizations are constantly seeking robust solutions to manage, archive, and analyze their communication data. For enterprises subject to SEC Rule 17a-4 or FINRA regulations, the need to capture, retain, and supervise electronic communications is not merely a best practice—it’s a legal imperative. Enter the 17a-4 DataParser Client Portal: an integrated gateway designed to streamline customer experiences, enhance transparency, and empower users to take control of their data compliance journey.
“The Client Portal is is designed not only to streamline support requests but also to bring together a range of valuable resources, ensuring clients have seamless access to the tools and information they need.” said Tom Sinistore, VP of Sales at 17a-4.
Gone are the days of waiting for email responses or scheduling lengthy support calls. The Client Portal features a robust self-service support center, complete with a comprehensive knowledge base, how-to guides, tutorial videos, and FAQs. Users can research troubleshooting steps, explore configuration best practices, and stay up-to-date on platform enhancements.
Clients can request access and login info by emailing supporttickets@17a-4.com.
