Pharmaceutical and Healthcare companies are obligated to meet regulatory record retention and eDiscovery requirements. DataParser automatically brings regulated records into email archives and compliance repositories while maintaining compliance metadata and chain of custody.
Since 2001, DataParser has helped pharmaceutical and covered healthcare firms quickly and easily maintain compliance with messaging and record retention regulations. DataParser was designed to help facilitate compliance by using an organization’s existing infrastructure by extending an email archive or other storage repository to capture various content types and communications channels, including social media, instant messaging (IM), mobile, cloud-based files and collaboration platforms like Slack, Zoom, and Teams. Once messages and content from these platforms are ingested into an archive or cloud storage, they can be retained according to retention rules, supervised for compliance and searched during eDiscovery.
Regulated Healthcare industry companies – including hospitals, doctor’s offices, and pharmacies – are required by law to archive, retain, and supervise business communications. Regulations from government authorities such as the Food, Drug, and Cosmetic Act (FDCA, FD&C), Health Insurance Portability Accountability Act of 1996 (HIPAA), Health Information Technology for Economic and Clinical Health (HITECH) Act, 45 CFR 164- Department of Health and Human Services, and American Recovery and Reinvestment Act of 2009 (ARRA) lay out specific mandates around communications that must be retained, including those taking place over social media, mobile devices, and email platforms. Failure to comply with these rules can lead to fines and has resulted in a number of high-profile enforcement cases where companies were penalized for failure to adhere to messaging compliance rules.
How do you retain and supervise communications in order to meet compliance regulations? Most messaging compliance solutions require sending your workforce’s critical, sensitive communications to a third-party data store. Moreover, these services require recurring monthly fees for the maintenance of a second archive, in addition to your existing email archive. DataParser helps hospitals, pharmaceutical companies, and other regulated Healthcare services quickly and easily gain compliance with messaging regulations by leveraging existing infrastructures and configuring DataParser to automatically collect data and deliver it to the existing archive or storage repository.
