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Webex DataParser

DataParser brings Cisco Webex Message into any Compliance Archive or Repository.

Webex Teams brings together remote and in-person teams for work that goes wherever you do.

DataParser is connector software to bring Webex data into any archive or eDiscovery system in use.

Webex Teams DataParser helps you use the technology you want while still meeting your compliance and security policy requirements.

Webex DataParserDataParser

Key Features of Webex Teams DataParser

  • Collects Webex Message Chats, Images, File Attachments, Whiteboards, and Emojis.
  • Integrated with Active Directory for filtering to collect only a required subset of users.
  • Message tagging and output options.
  • Pulls data from Cisco’s API.
  • Supports Multi-Factor Authentication (MFA).

Tell me about license plans

How does DataParser work?

DataParser is connector software designed to collect data directly from its source to preserve chain of custody and maintain metadata for legally defensible compliance. The data is then formatted and delivered to a specified destination.

Do I need a server for this service?

No. Let us handle everything for you with DataParser Cloud. Our dedicated DataParser Cloud Support team will monitor your service to ensure it is always uninterrupted processing and so that any issues that do occur are resolved immediately.

Can I run DataParser on demand instead of a schedule?

Yes. With the on-premise version of DataParser you control how and when it is run. If you need to send data to your legal team for particular users or a specific date, simply create a configuration for your use case and pull the data.

How do we get Support for our on-premise version of DataParser?

You can open a ticket with our Support team by emailing supportnotify@17a-4.com or visiting the technical support page here.

Can I collect files that I’ve shared in Webex Teams with DataParser?

Yes. DataParser can be configured to collect files from Cisco’s API. You can allow your users to share files on Webex and use DataParser to collect them and stay in compliance.

Sample Output

 

All output is sent into your archive or supervision platform as a threaded EML file. This helps to keep conversations together for easy and logical viewing. A service indicator can be appended or prepended to the subject line to allow for simple searching. Shared files are referenced in the conversation and attached to the EML output. Additional samples are available upon request.

Supported Data Sources

DataParser is a modular software solution designed to meet Compliance, Legal, Security and IT requirements. Chats, Online Meetings, Documents, Data feeds, Collaboration Platforms and Databases are supported. DataParser handles the collection from the source, formatting of the data and delivery to an archive, eDiscovery platform or storage repository. 17a-4 partners with all data source providers to ensure continuous support of new features.  17a-4’s software team has streamlined the development of new interfaces.  Please get in contact if you are using a platform not listed below and would like us to add it to our DataParser roadmap.