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17a-4 confirms DataParser support for Cisco’s IM & Presence Service version 11.5(1)

July 27, 2016

The DataParser is a middleware solution for compliance that collects, formats and delivers Jabber messaging to an archive for retention.  The DataParser supports the latest version of Cisco’s IM&P and Jabber. 

7/26/16 – Millbrook, NY – 17a-4 has completed another round of testing with Cisco to confirm DataParser version 7.5.2 support for the latest release of Cisco Unified Communications Manager and IM & Presence Service version 11.5(1) and the next release of Jabber for Windows version 11.7.  The DataParser is an on premise middleware service to manage regulated data for retention in a compliance archive.  The Jabber module of the DataParser collects IMs, multi-party chats and persistent chat rooms including file attachments and images.

Cisco’s Unified Communications Manager IM & Presence Service offers an advanced, integrated, enterprise environment that puts users at the center of collaboration.  Jabber streamlines communications and enhances productivity by unifying presence, instant messaging, video, voice, voice messaging, screen sharing, and conferencing capabilities securely into one client.  Users can be more productive, anytime, from anywhere on any device.

The DataParser is modular software that can collect many different types of messaging and collaboration platforms allowing clients to enable a unified compliance policy and procedure for all regulated content.  Cisco Jabber is fully supported just as with Microsoft Skype for Business, Thomson Reuters Eikon Messenger, Bloomberg, HipChat, InvestEdge, FactSet and other data sources.

The Jabber module of the DataParser leverages the PostgreSQL or Oracle external database in the IM&P environment.  Through Open Data Base Connectivity (ODBC) it allows for the collection and format of Jabber users’ data.  The DataParser can scale to any number of IM&P servers and is fully integrated with Active Directory to capture specific user groups.

“Working with large, international financial institutions requires us to architect solutions which meet both the Cisco Jabber processing requirements as well as international compliance regulations and ‘best practices.’  Cisco has been a terrific partner for our clients and the DataParser software to develop and deploy effective solutions,” offers Stefen Roebke, Senior Engineer, DataParser.

The DataParser has been designed to integrate easily into existing infrastructures and to run multiple configurations in more complex client environments.  For output, it supports all major archiving technologies, both in-house and out-sourced, allowing clients to leverage resources and keep compliance costs to a minimum. Delivery options include the ability to send messages directly into an email archive, to a file location or to Exchange or Office 365. If clients are using Office 365 as a compliance archive, the DataParser can deliver to the third-party data mailbox which allows for Microsoft’s new Security & Compliance features to be applied and enforces best practices for archival retention and e-discovery.