DataParser for Genesys is coming soon!     Genesys Cloud CX is comprehensive contact center solution that combines customer and workforce engagement with journey management capabilities in a single unified platform.  A modern, cloud-native solution, Genesys Cloud CX delivers unmatched scalability; easy-to-use, ready-to-deploy interfaces; a single tool for building orchestration flows; and an event data platform […]

RingCentral can now be collected and archived using DataParser.  The new RingCentral DataParser collects message and meeting data. DataParser, a trusted name in enterprise data integration and compliance solutions, is proud to announce the latest expansion of its platform: support for RingCentral, a global leader in cloud-based communications. This strategic development further strengthens DataParser’s commitment […]