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Deploying chat, text and collaboration platforms for government agencies

July 13, 2023

17a-4 LLCDeploying chat, text and collaboration platforms for government agencies brings a host of challenges but the most crucial component is security.  Federal, State and Local governments have a responsibility to ensure communications and documents are managed securely; impervious to both outside attacks and disreputable internal acts.

All public sector agencies have some form of regulation laying out the legal and compliance requirements that stipulate how and when users’ data must be secured, reviewed, and disposed of.  Most chat and collaboration platforms have some level of adherence to these rules.  Webex, Zoom, Microsoft Teams, and Slack have custom government products designed specifically to comply with FedRamp and other authorizations so agencies can be assured their users’ data is secure.  Platforms with flexible deployment options, scalability, efficiency, data residency and privacy controls are paramount for government agencies since they are typically dealing with massive, often outdated infrastructures and huge data volumes.



Zoom for Government offers communication and collaboration across video meetings, phone, webinar, chat, and conference room solutions.  Designed to comply with the stringent requirements of the Federal Government, Zoom for Government delivers an intuitive and secure experience.

Video Conferencing, Web Conferencing, Online Meetings, Screen Sharing – Zoom – Zoom (



Webex government solutions are designed for public sector organizations around the globe to securely stay connected through calling, meetings, and messaging—whether in the office, working remotely, or on the go.

Secure Collaboration | Webex For Government


Microsoft Teams

Microsoft 365 Government empowers US public sector employees to work together, securely.  To meet the unique and evolving requirements of the United States Federal, State, Local, and Tribal governments, as well as contractors holding or processing data on behalf of the US Government, Microsoft offers the Office 365 Government GCC environment.

Microsoft 365 Government



Slack offers secure collaboration built for government work.  GovSlack brings people, tools and partners together so teams can do their best work. It’s easy to use and secure, targeting key government regulations for processing and storing sensitive data.

GovSlack | Slack



DataParser has been designed to help government organizations quickly and easily maintain compliance with governing regulations. DataParser facilitates regulatory compliance with secure collection, formatting, and delivery of data.  Flexible deployments in existing infrastructures to capture various types of content is quick and easy with DataParser’s options and features.  DataParser automatically brings regulated records into archives and compliance repositories while maintaining compliance metadata and chain of custody.  Zoom, Webex, Teams and Slack DataParsers are all available for government clients operating on-premise servers or in 17a-4’s Azure DataParser Cloud.


DataParser is available for purchase via SEWP and ITS-SW2.  GSA MAS and FedRamp approvals are pending.


17a-4 LLC