DataParser Technical Support

Daily collection of chats, meetings and files is the typical use case for DataParser but when a client comes onboard, we often find they have accumulated data since rolling out the communication system and now need to ingest the backlog of users’ data into their archive or storage systems. Some data source vendors will keep […]

17a-4 LLC has expanded Microsoft Teams support for DataParser, enabling regulated organizations to collect Teams call recordings, meeting transcripts and SMS content for archiving, eDiscovery and compliance review. Microsoft Teams has become a critical communication and collaboration platform for work, supporting instant messaging, audio and video calling, meetings and mobile workflows. With the addition of […]

Our new integration empowers organizations with secure, automated social media data management and compliance. 17a-4, LLC announces DataParser, a leading flexible connector software for compliance and data management, has expanded support for Yext Social, the premier social media management platform for local engagement and brand trust. This integration enables organizations to seamlessly collect, format, filter, […]

Broadening Data Management Capabilities for Security and Compliance 17a-4, LLC announces DataParser now supports Yext Relate, delivering powerful capabilities that enable organizations to capture and retain text messaging for regulatory compliance and advanced data governance. DataParser is a flexible connector solution that collects data from a wide array of communication platforms—including chat, messaging, files, and […]

RingCentral can now be collected and archived using DataParser.  The new RingCentral DataParser collects message and meeting data. DataParser, a trusted name in enterprise data integration and compliance solutions, is proud to announce the latest expansion of its platform: support for RingCentral, a global leader in cloud-based communications. This strategic development further strengthens DataParser’s commitment […]

Symphony’s Cloud9 can now be collected and archived using DataParser.  The new Cloud9 DataParser captures recordings, transcripts and call data.  17a-4’s DataParser, the leading connector for bringing third-party data into archives and eDiscovery systems, has added support for the collection of Symphony’s Cloud9 product.  Cloud9 is the leading cloud-native trader voice system connecting traders, brokers […]

Before 2024, 80% of clients used DataParser to capture data sources like Microsoft Teams, Viva Engage and SharePoint to ingest into their archive of choice for compliance and eDiscovery.  More recently, we’ve seen the tide reverse as most clients now leave their Microsoft content on M365 and use Purview to also review data from third-party […]

DataParser has a new output option to send files into a SharePoint library.  Similar to how the Azure Blob output feature works – size limitations can be set to match the archive limit so that any file larger can be stripped from the message/chat/meeting and replaced with a working link to the file in a […]

17a-4 spotlights Slack into Purview.  The fastest growing connector in DataParser’s lineup is helping Slack clients bring their data into the M365 archive. 17a-4’s DataParser, the leading connector for bringing third-party data into archives and eDiscovery systems, presents Slack and M365 Purview as its fast growing data source and archive connection.  Sending Slack data into […]

Our partner Mimecast has added DataParser to their marketplace of available integrations. Mimecast offers a multi-purpose platform that serves the needs of legal, compliance, and IT leaders, providing capabilities for retention, e-discovery, compliance, and supervision.  Like DataParser, Mimecast was designed to help reduce cost, complexity, and risk. “We’re very happy to be included in Mimecast’s […]