Expanded Archiving and Compliance for Modern Communication Platforms DataParser, a leading provider of compliance connector solutions for messaging and collaboration platforms, is excited to announce the latest addition to its suite of supported sources: Zoom Phone. This new integration allows organizations to seamlessly capture, archive, and manage Zoom text data to meet regulatory, eDiscovery, and […]

DataParser for Genesys is coming soon!     Genesys Cloud CX is comprehensive contact center solution that combines customer and workforce engagement with journey management capabilities in a single unified platform.  A modern, cloud-native solution, Genesys Cloud CX delivers unmatched scalability; easy-to-use, ready-to-deploy interfaces; a single tool for building orchestration flows; and an event data platform […]

Yext support is coming soon! The new DataParser connector to support Yext Relate text data collection is going to be available in the next few weeks.    Yext is digital communications governance software – a compliant texting solution enabling secure, personalized communication across voice and text channels.  It’s a solution that lets advisors text and […]

How Organizations Can Securely Manage Collaboration Recordings with DataParser In today’s digital workplace, virtual meetings are more than just conversations—they’re essential records of business activities, decisions, and compliance obligations. With collaboration platforms like Zoom, Slack, and Cloud9 driving daily operations, organizations face the crucial task of archiving meeting video and audio files in a secure, […]

The new Client Portal for DataParser users has launched! Clients can access their their Technical Support Tickets, DataParser Knowledge Base, DataParser User Guide and more! The new Client Portal offers a seamless, user-centric experience for DataParser technical support. Designed to be the central point of engagement for DataParser clients, offering an array of features that […]

RingCentral can now be collected and archived using DataParser.  The new RingCentral DataParser collects message and meeting data. DataParser, a trusted name in enterprise data integration and compliance solutions, is proud to announce the latest expansion of its platform: support for RingCentral, a global leader in cloud-based communications. This strategic development further strengthens DataParser’s commitment […]

New features, configuration options and interface updates are included in the upcoming version of the Viva Engage module of DataParser.   Viva Engage is an enterprise social networking service that connects employees, leaders, and communicators to foster community, knowledge sharing, and engagement across an organization. It’s a part of the Microsoft Viva suite, built within Microsoft […]

The new DataParser module to support RingCentral data collection is almost ready! RingCentral is a leading global provider of cloud-based communications and collaboration solutions for businesses of all sizes. They offer a comprehensive suite of tools that integrate voice, video, messaging, and contact center functionalities, all accessible through a single platform. DataParser is the leading […]

DataParser is adding support for Yext Relate (formerly Hearsay Relate) – text and voice for enterprise Teams.  Relate lets you easily connect with clients through text, voice, or WhatsApp – all in one platform.  “Managing text messaging data is critical to corporate compliance and security. We are thrilled to partner with the Yext team to […]

New Features Coming!     Webex DataParser adds support for more Slido features! Slido is an easy interaction platform for any type of meeting. It helps teams get the most out of meetings and events by crowdsourcing top questions and engaging participants with Q&A, polls and quizzes.  Slido is enabled by default for all Webex […]